Privacy Policy

Last updated: May 1, 2024

This Privacy Policy describes how Govexoi ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at govexoi.pro and any related services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you interact with our Service, including:

Full name and contact details such as email address and phone number
Account registration information
Messages, inquiries, or feedback submitted through contact forms
Payment and billing information processed through third-party payment providers
Any other information you choose to submit to us

1.2 Information Collected Automatically

When you visit or use the Service, certain information is collected automatically, including:

IP address and approximate geographic location derived from it
Browser type, version, and operating system
Pages visited, time spent on pages, and navigation paths
Referring URLs and exit pages
Device identifiers and screen resolution
Timestamps of access and session duration

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to operate and improve the Service. These may include:

Essential cookies — required for the Service to function correctly
Analytics cookies — used to understand how visitors interact with the Service
Preference cookies — used to remember your settings and choices

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Disabling cookies may affect the availability or functionality of certain parts of the Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain the Service
To process registrations, enrolments, and transactions
To communicate with you regarding your account, purchases, or support requests
To send service-related notices and updates
To send promotional communications where you have given consent or where permitted by applicable law
To analyse usage patterns and improve the quality of the Service
To detect, investigate, and prevent fraudulent activity or security incidents
To comply with our legal obligations

3. Legal Basis for Processing

We process your personal information on one or more of the following grounds:

Performance of a contract — processing is necessary to deliver the Service you have requested
Legitimate interests — processing serves our reasonable business interests, provided those interests are not overridden by your rights
Consent — you have given clear consent for a specific purpose, which you may withdraw at any time
Legal obligation — processing is required to comply with applicable law

4. Sharing of Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

4.1 Service Providers

We engage trusted third-party companies to perform functions on our behalf, such as hosting, payment processing, email delivery, and analytics. These providers are contractually required to handle your information securely and only for the purposes we specify.

4.2 Business Transfers

If we are involved in a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 With Your Consent

We may share your information with other parties when you have given explicit consent for us to do so.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will delete or anonymise it in a secure manner.

The criteria we use to determine retention periods include:

The duration of your relationship with us and the nature of the Service provided
Whether there is a legal obligation to retain the data
Whether retention is advisable in light of potential legal claims or regulatory requirements

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encryption of data in transit, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

Right of access — to request a copy of the personal information we hold about you
Right to rectification — to request correction of inaccurate or incomplete information
Right to erasure — to request deletion of your personal information under certain circumstances
Right to restriction — to request that we limit the processing of your information
Right to data portability — to receive your information in a structured, machine-readable format
Right to object — to object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent — to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

9. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information without parental consent, please contact us and we will take steps to remove such information from our records.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer personal information across borders, we take steps to ensure that appropriate safeguards are in place to protect your information and that the transfer complies with applicable data protection law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the top of this page. Where changes are significant, we may provide additional notice, such as a prominent statement on the Service or a direct communication to you.

Your continued use of the Service after any changes to this policy constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Method	Details
Company	Govexoi
Address	Drumlish Rd, Tawnyeely, Mohill, Co. Leitrim, N41 EV88, Ireland
Email	[email protected]
Phone	+353 46 902 8408
Website	govexoi.pro